Straightforward Pricing.
Reliable Support.

You can depend on us

Our multi-level Customer Service provides a range of services to assist your teams in proactively managing solutions. The response time requirements for support are the most effective way to manage the services.

Choose the Right Plan

Below are our standard packages, which serve the majority of our customer’s needs. We also offer custom services, so if you don’t see what you’re looking for, let us know.

Symphony Licenses

Symphony licensing is based on the number of contract vehicles (GWACs/Pools/IDIQs), not the number of contracts, contract holders, vendors, ordering activities, orders, or users (seats).

Software Updates
Contract Vehicle Setup
Symphony Configuration
Contract Vehicle On-Ramping
Custom Reports
Scope Review
Customer Support Tier 1 Tier 2
Email Support 1 Hour Response Time 12 x 7 2 Hour Response Time 12 x 5
Customer Training Quarterly Webinar Quarterly Webinar
Contract Holder Training Quarterly Webinar Quarterly Webinar
Base Price
(Includes 4 Contract Vehicles)
N/A $12,200.00
Price per month for each Contract Vehicle over 4* N/A $3,025.00
Per Solicitation regardless of Contract Vehicles $42,000.00** N/A

* Minimum of 4 contract vehicles in the starter pack.
Additional contracts at the monthly price listed above. ** Per solicitation regardless of contract vehicles.
Minimum of 12 months and month to month after 12 months at $42,000.00 per month.

We can also offer the following services at an additional cost

Stories From Our Customers

Hear what our customers have to say about their experience working with us.

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