Symphony licensing is based on the number of contract vehicles (GWACs/Pools/IDIQs), not the number of contracts, contract holders, vendors, ordering activities, orders, or users (seats).
|Contract Vehicle Setup|
|Contract Vehicle On-Ramping|
|Customer Support||Tier 1||Tier 2|
|Email Support||1 Hour Response Time 12 x 7||2 Hour Response Time 12 x 5|
|Customer Training||Quarterly Webinar||Quarterly Webinar|
|Contract Holder Training||Quarterly Webinar||Quarterly Webinar|
(Includes 4 Contract Vehicles)
|Price per month for each Contract Vehicle over 4*||N/A||$3,025.00|
|Per Solicitation regardless of Contract Vehicles||$42,000.00**||N/A|
* Minimum of 4 contract vehicles in the starter pack.
Additional contracts at the monthly price listed above. ** Per solicitation regardless of contract vehicles.
Minimum of 12 months and month to month after 12 months at $42,000.00 per month.
We can also offer the following services at an additional cost
Hear what our customers have to say about their experience working with us.
Apex's security monitoring process is top of the line and they have kept us compliant with constant updates to IT Security requirements from the Department without any interruptions in service. I highly recommend Apex Logic for any future opportunities.
Your responses are detailed, helpful, and nearly instant. I can't tell you how many people I have showed at the office just to show how great the features are and how easy it is to use (not to mention fast).
Apex Logic has provided outstanding IT support to NITAAC throughout this contracts performance. They have met all major development deliverables, provide excellent onsite customer support, manage all financials and labor hours in accordance with the contracts terms and conditions, and routinely exceed expectations.
GSA’s ASTRO - for unmanned vehicles contract was released on Symphony with over 600 proposals received and 0 bid protests. GSA is calling this “heroic”
Apex Logic demonstrated great flexibility in working with GSA to add functionality to the so ware/platform. As different scenarios were presented, Apex Logic worked around the Government schedule and provided timely updates. This allowed government evaluators to have access to the platform within the expected timeframes. Apex always met or exceeded their required timeframes.